FREQUENTLY ASKED QUESTIONS

How can we help? Check out the FAQs below or if you need some extra help please contact us at hello@uzuricoffee.com and we'll be happy to help!

LEt's GET you product

SHIPPING

How long does it take before you ship my order?

Orders fulfilled by Uzuri Coffee are generally shipped within two business days. Our coffee is roasted to order in small batches and shipped to you directly from the roastery.

When the coffee is roasted and ready, you'll receive an email automatically when your order ships.

How long does it take for my order to arrive?

We select the appropriate shipping service based on shipment weight and package dimensions.

Standard shipping services and estimated transit times appear below. All transit times exclude non-mail days such as holidays and Sundays.

  • UPS Ground: 1-5 days
  • USPS Ground Advantage: 1-6 days
  • USPS Priority Mail: 1-3 days

THE FINEST AFRICAN COFFEE

OUR COFFEE

What is medium roast coffee?

Medium roast coffee beans are roasted to a level where they maintain a medium acidity and body. They offer a rounded flavor profile which balances between the bean's natural flavors and the roasting process.

What is single-origin coffee?

Single-origin coffee is made from beans grown in a specific geographic region. It allows coffee connoisseurs to enjoy the unique flavors and characteristics of that region's coffee, showcasing the local farmers.

When will my coffee order be roasted?

Orders placed via our online shop will roast the very next available roast day for that coffee if ordered before 1:30 PM EST

Our roast days are typically Monday through Friday.

How long does your coffee stay fresh?

The bags that we ship our coffee in are excellent at keeping your coffee fresh by keeping out the three major factors of coffee aging which are light, moisture, and air.

Unopened coffee will remain fresh for 60 days after being roasted. 

After opening, use within 14 days for optimum flavor. 

ABOUT US

UZURI COFFEE

Is Uzuri Coffee committed to sustainability?

Sustainability is at the core of our values. We are proud to source small batch coffee from ethical and environmentally responsible farmers.

Do we offer wholesale coffee?

Yes, we offer wholesale coffee (roasted or green beans) to currently operating businesses of all types (grocery stores, cafes, gifting platforms, and more). Please email: hello@uzuricoffee.com with your inquiry.

Why is Uzuri different?

Uzuri is developed around sourcing high quality green beans from small farmers in rural African regions. The proceeds go directly to the farmers to enable them to benefit from their hard work rather than supporting profit making corporations who pay them minimum amounts.

Where are we headed?

We aspire to be the leading African coffee importers into the United States and to source high quality coffee from as many small batch farmers as we can.

BACK TO THE COFFEE!

View all